Please review the HAIR BAR Policies Form before scheduling/accepting your appointment. By accepting your appointment, you agree to the terms and conditions listed below.

For questions or concerns please email hello@hairbarponca.com.

 

• BOOKING APPOINTMENTS AT HAIR BAR

SERVICES BY APPOINTMENT ONLY, AS WE DO NOT TAKE WALK-INS. NEW GUESTS MUST COMPLETE THE NEW GUEST CONSULATION FORM, UNDER THE NEW GUEST TAB. ONCE YOU HAVE COMPLETED THE NEW GUEST CONSULTATION FORM AND HAVE BEEN APPROVED, GO TO WWW.HAIRBARBABE.COM AND BOOK THE SERVICE RECOMMENED. WE ARE CURRENTLY OPEN MONDAY, WEDNESDAY AND FRIDAY. HOURS MAY VARY. IF YOU DO NOT FIND A TIME CONVENIENT FOR YOU ON OUR ONLINE BOOKING SITE, PLEASE EMAIL OR CALL AND WE WILL ACCOMMODATE YOU TO THE BEST OF OUR ABILITY. IF YOU HAVE NOT RECIEVED A SERVICE IN THE LAST YEAR, YOU WILL BE CONSIDERED A NEW GUEST. CURRENT GUESTS MAY BOOK ONLINE UNDER OUR CURRENT GUEST TAB OR WWW.HAIRBARBABE.COM.

 

• HAIR BAR CANCELLATION AND RESCHEDULING POLICY

HAIR BAR REQUIRES A CREDIT CARD TO HOLD YOUR APPOINTMENT, AND ENFORCES A STRICT CANCELLATION POLICIES FOR ALL GUESTS. WE UNDERSTAND BUSY SCHEDULES AND DIFFERENT CIRCUMSTANCES CAN'T BE AVOIDED, SO WE ARE HAPPY TO CANCEL YOUR APPOINTMENT AT NO CHARGE IF CANCELLED 48 HOURS BEFORE YOUR APPOINTMENT. IF CANCELLED WITHIN THE 48 HOUR WINDOW, YOU WILL BE CHARGED 50% OF THE SERVICE FEE. CANCELLATIONS AND NO SHOWS WITHIN 24 HOURS OF THE SCHEDULED APPONTMENT WILL BE CHARGED 100% OF THE SERVICE FEE. A CREDIT CARD ON FILE WILL BE CHARGED IF AN APPOINTMENT IS RESCHEDULED WITHIN THESE WINDOWS. IF A CARD IS NOT ON FILE, YOU WILL RECEIVE AN INVOICE. APPOINTMENTS WILL NOT BE REBOOKED UNTIL THE CANCELLATION FEE IS PAID.

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• SINCE WE ARE LOCATED IN A SMALL BUT FABULOUS SPACE, WE ASK THAT YOU DO NOT BRING GUESTS AND EXTRA PEOPLE TO YOUR APPOINTMENT, UNLESS THEY ARE ALSO RECEIVING A SERVICE. WITH THAT BEING SAID, WE ARE VERY UNDERSTANDING OF MOTHERS AND YOUR NEEDS, IF YOU DO NOT HAVE CHILD CARE AVAILABLE, PLEASE NOTIFY US AS SOON AS POSSIBLE AND WE WILL TRY OUR HARDEST TO ACCOMMODATE YOU.

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• CLEAN HAIR IS ALWAYS ENCOURAGED, TO ENSURE YOUR BEST COLOR OR EXTENSION SERVICE. IF A GUEST HAS HAIR THAT IS TOO DIRTY TO PERFORM THE SCHEDULED SERVICE, YOU MAY BE CHARGED FOR AN EXTRA SHAMPOO.

 

• TO STAY ON SCHEDULE AND AVOID RUNNING BEHIND FOR OUR NEXT GUEST, WE ASK YOU ARRIVE EARLY TO YOUR APPOINTMENT. IF YOU ARE ARRIVING MORE THAN 15 MINUTES LATE, THAT APPOINTMENT IS SUBJECT TO CANCELLATION AND A 100% FEE OF THE SERVICE BOOKED. GUEST MUST PAY THE CACELLATION FEE BEFORE REBOOKING.​

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• WE ASK THAT YOU DISCLOSE THE USE OF ANY MEDICATION, HORMONE OR CANCER TREATMENTS, SURGERIES, PAST COLOR HISTORY; INCLUDING BUT NOT LIMITED TO HENNA DYES, BOX COLOR, BLEACH PERMS, RELAXERS, OVER PROCESSING OF CHEMICALS OR USE OF THERMAL TOOLS BEFORE YOUR CHEMICAL, EXTENSION OR WAXING APPOINTMENT. IF YOU ARE CURRENTLY UNDER THE CARE OF AN MD, IT IS YOUR RESPONSIBILITY TO RESEARCH IF CHEMICAL SERVICES ARE COMPATIBLE WITH ANY PRESCRIPTION MEDICATION OR CANCER TREATMENT WHICH YOU ARE CURRENTLY BEING TREATED WITH OR HAVE USED PRIOR TO YOUR APPOINTMENT. HAIR BAR IS NOT LIABLE FOR REACTIONS CAUSED BY MEDICATIONS, PRODUCTS OR PREVIOUS CHEMICAL SERVICES.

 

• OUR STORE FRONT SHIPS OUT RETAIL PRODUCTS BI-WEEKLY. LOCAL ORDERS CAN ALSO BE PICKED UP IN THE SALON FREE OF A SHIPPING CHARGE. UNOPENED PRODUCTS MAY BE RETURNED FOR A FULL REFUND WITHIN 7 DAYS OF PURCHASE.

 

• HAIR BAR EXTENSION POLICY

HAIR BAR HAS THE HIGHEST STANDARDS REGARDING EXTENSION APPLICATIONS AND ONLY USES PREMIUM HAIR. WE DO NOT INSTALL ANY EXTENSIONS THAT WERE NOT PURCHASED FROM US DIRECTLY. GUESTS ARE INSTRUCTED ON HOW TO CARE FOR THEIR EXTENSIONS AT HOME AND WE ASK THAT IF ANY ISSUES ARISE; WE ARE NOTIFIED IMMEDIATELY. GUESTS ARE REQUIRED TO PAY A 50% NON-REFUNDABLE DEPOSIT TO BOOK THEIR EXTENSION INSTALLATION APPOINTMENT. THIS DEPOSIT WILL GO TOWARDS THE TOTAL SERVICE COST. IF A GUEST DOES NOT COME TO THE SCHEDULED APPOINTMENT, THE DEPOSIT IS NON-REFUNDABLE AND NOT PUT TOWARDS THE NEXT APPOINTMENT. GUESTS ARE REQUIRED TO MAINTAIN RECOMMENDED PRODUCT USAGE AND SUGGESTED MAINTENANCE APPOINTMENTS IN ORDER TO BE A HAIR BAR EXTENSION GUEST.